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Privacy

Here you will find our privacy statement for our social media pages

Privacy
Based on the EU General Data Protection Regulation (GDPR), this privacy statement describes in detail how Stuttgart-Marketing GmbH handles the important issue of data protection - an issue that we, like you, take very seriously. The privacy statement describes the types of data that we collect on this Stuttgart-Marketing GmbH website www.stuttgart-tourist.de and explains how and for what purpose this data may be used and to whom it may be disseminated. It also explains how Stuttgart-Marketing GmbH protects the security of the data collected and how you, as a user of www.stuttgart-tourist.de, can determine how and for what purpose we will use the data you provide. Finally, you will learn how to reach out to Stuttgart-Marketing GmbH if you have any questions or concerns about our privacy policy or about data we have collected from you or that you have provided to us.

Contents:
1. Controller within the meaning of Art. 4 (7) GDPR
2. Communication by contact form / telephone / e-mail / post
3. Data processing of contacts
4. Applications
5. Data processing for marketing purposes
6. Newsletter subscription
7. Social plug-ins
8. Data processing for contract management
9. Use of cookies and web beacons
10. Encryption
11. Your data subject rights
12. No obligation to provide personal data
13. Links to other websites
14. Contact details of the data protection officer


1. Controller within the meaning of Art. 4 (7) GDPR
Unless otherwise stated in the individual sections (highlighted by the headings) of this privacy policy,
Stuttgart-Marketing GmbH,
Rotebühlplatz 25,
70178 Stuttgart

is the controller within the meaning of Art. 4 (7) GDPR.


2. Communication by contact form / telephone / e-mail / post

2.1 Purpose of data processing/legal basis:
Personal details that you provide to us when filling out contact forms, by phone, by e-mail, by post or when contacting us in person will of course be treated confidentially. We will use your data exclusively for the purpose of processing your inquiries. The legal basis for data processing is Art. 6 paragraph (1) lit. (f) of the General Data Protection Regulation. The legitimate interest pursued by Stuttgart-Marketing GmbH is the interest in answering inquiries from customers and prospects and thus in maintaining and increasing their satisfaction.

2.2 Recipients/categories of recipients:
As a matter of principle, we rule out the transfer of data to third parties outside Stuttgart-Marketing GmbH. Within Stuttgart-Marketing GmbH, your data shall be transferred, among other things, for the purpose of processing your inquiry. By way of exception, data shall be processed on our behalf by processors. They are carefully chosen in each case, are additionally audited by us and the obligations under Art. 28 GDPR are imposed on them by way of a contract.

2.3 Period of storage/ criteria used to determine period of storage:
All personal details that you provide to us in inquiries shall be deleted or securely rendered anonymous by us no later than 90 days after the final reply is addressed to you. The data is stored for 90 days due to the fact that, in some cases, you as a customer or prospect are likely to contact us again about the same matter after a reply and we must then be able to refer to our previous correspondence. Experience has shown that, as a rule, after 90 days, queries about our replies no longer occur.

3. Data processing of contacts

3.1 Purpose of data processing/ legal basis:
Stuttgart-Marketing GmbH processes the contact data of contact persons with customers, prospects, suppliers and other business partners for communication by e-mail, telephone, fax and post. The legal basis for data processing is Art. 6 paragraph (1) lit. (f) of the General Data Protection Regulation. The legitimate interest on the part of Stuttgart-Marketing GmbH is the interest in engaging in or initiating business relations with customers, prospects, suppliers and other business partners and in keeping in touch with contacts in this context.

3.2 Recipients/categories of recipients:
As a matter of principle, we rule out the transfer of data to third parties outside Stuttgart-Marketing GmbH. Within Stuttgart-Marketing GmbH, your data shall be transferred, among other things, for engaging in or initiating business relations. By way of exception, data shall be processed on our behalf by processors. They are carefully chosen in each case, are additionally audited by us and the obligations under Art. 28 GDPR are imposed on them by way of a contract.

3.3 Period of storage/ criteria used to determine period of storage:
Personal data shall be stored for the purpose of engaging in business relations for as long as there is a legitimate interest in this.

4. Applications
Purpose/legal basis
If you apply for a job with us, we shall process the data you provide in order to check whether you fit one of our job profiles.

Recipients
Your application data shall be used in our company for application purposes only. The data shall not be passed on. On submission of your application, we shall check whether there are alternative vacancies in our company and shall approach you about these vacancies as well.

Period of storage
Your personal data shall only be stored for as long as is necessary, taking into account all applicable legal requirements (in particular the General Data Protection Regulation (GDPR)). If you have applied for a specific vacancy and we would like to keep your personal data for future job advertisements, we shall always request your consent in advance.
If you do not consent to us keeping your application documents for a longer period of time, your personal data shall be deleted 90 days after the end of the respective (in the case of several eligible positions, last) application procedure.

5. Data processing for marketing purposes
5.1 Purpose of data processing/ legal basis:
Stuttgart-Marketing GmbH uses personal data for marketing purposes, in particular for advertising by e-mail, telephone and post. The purpose of data processing in the context of marketing measures is to inform data subjects about products and services of Stuttgart-Marketing GmbH. The legal basis for sending advertising material by post is Art. 6 paragraph (1) lit. (f) of the General Data Protection Regulation. The legitimate interest on the part of Stuttgart-Marketing GmbH is the interest in sending customers and prospects information about products and services. The legal basis for marketing measures by e-mail or telephone is usually a declaration of consent given by you. For marketing measures for existing customers, further legal bases may also be incorporated in special laws based on DIRECTIVE 2002/58/EC.
You can object to receiving advertising material at any time with effect for the future by writing a message to Stuttgart-Marketing GmbH.

5.2 Recipients/categories of recipients:
Stuttgart-Marketing GmbH
Rotebühlplatz 25
70178 Stuttgart
If external processors are commissioned to send newsletters, the obligations under Art. 28 GDPR shall be imposed on them by way of a contract and they shall be monitored accordingly to ensure that suitable technical and organisational security measures are in place.

5.3 Period of storage/ criteria used to determine period of storage:
If you object to receiving advertising material, your data shall be blocked immediately and then deleted, unless it is also stored for other purposes.

5.4 Remarketing
We use Google remarketing technologies
We use cross-device remarketing technologies by Google so that you can be shown targeted advertising on other websites based on your visit to our websites. Data is processed on the basis of your consent given according to Art. 6 paragraph (1) sentence (1) lit. (a) GDPR.
How does remarketing work?
When you visit our websites, Google may retrieve recognition features for your browser or your end device (e.g. create a so-called browser fingerprint), analyse your IP address or save a recognition feature in the form of a small text file on your end device (e.g. a so-called third-party cookie). Google may also link and store your visit to our website with one or several of these recognition features in order to show you our advertising on other pages on the Internet.
These recognition features are pseudonymised and may be used by Google to recognise your end device on other websites. If, for example, you visit a website in Google's Display Ad network (website that displays ads on Google’s behalf), Google may recognise your end device and your browser using these features.
We may also place so-called “remarketing tags” on our website. In other words, we might add keywords to our website that contain statements on the contents of the displayed page (e.g. product and service categories). The keywords we use shall not contain any personal or sensitive information. Google shall receive and save these keywords to the recognition features mentioned above. In other words, if you visit a page containing a keyword on a particular product category, Google will save this keyword and assign it to your recognition features.
This allows us to ask Google to activate relevant ads on other sites according to the pages you have visited on our website. If you visit another website in Google’s Display Ads network, Google may use the recognition features and keywords associated with the recognition features to identify whether you should see our ads and, if so, which ones.
You can find more detailed information on the way Google’s remarketing technology works on https://www.google.com/policies/technologies/ads/.

5.5 Google AdWords and Google conversion tracking
Use of Google AdWords conversion tracking
This website uses the online advertising program “Google AdWords” and, as part of Google AdWords, conversion tracking by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use Google AdWords to draw attention to our attractive offers with the help of advertising (so-called Google AdWords) on other websites. By comparison with the data from advertising campaigns we can determine how successful the individual advertising measures are. Our aim is to show you advertisements that are of interest to you, to make our website more interesting for you and to calculate advertising costs fairly.
The cookie for conversion tracking will be installed if the user clicks on an AdWords advertisement placed by Google. Cookies are small text files that are saved on your computer system. As a rule, these cookies expire after a period of 30 days and are not used for personal identification purposes. If a user visits certain pages of this website while the cookie saved on his computer is still active, both Google and we will be able to recognise that the user has clicked on a specific advert and has been redirected to this page. Each AdWords customer receives a different cookie. It is therefore impossible to track cookies via the websites of AdWords customers. The data collected by conversion cookies serves to create conversion statistics for AdWords customers who use conversion tracking. Customers receive information on the number of users who clicked on their advertisement and were subsequently redirected to a website with a conversion tracking tag. However, they do not receive any information that would allow users to be personally identified. If you do not want to participate in conversion tracking, you can prevent this by adjusting your browser’s settings to disable the Google conversion tracking cookie. You will then not be included in the conversion tracking statistics. We use Google AdWords pursuant to our legitimate interest in targeted advertising in accordance with Art. 6 paragraph (1) lit. (f) of the General Data Protection Regulation.
Google LLC, based in the USA, is certified under the US-European Privacy Shield framework, which guarantees compliance with the level of data protection applicable in the EU.
You can find out more about Google's privacy policy on: http://www.google.de/policies/privacy/
You can permanently deactivate cookies for ad preferences by disabling them in the relevant settings of your browser software or by downloading and installing the browser plug-in available on:
http://www.google.com/settings/ads/plug-in?hl=de
Please note that certain functions of this website may not be available or may not work properly if you have disabled the use of cookies.


6. Newsletter subscription

6.1 Purpose of data processing/ legal basis:
You can subscribe to our free newsletter on this website as well as via other channels (by phone, in person at trade fairs, etc.). The legal basis for data processing in the context of newsletter subscriptions is usually your consent pursuant to Art. 6 para. (1) lit. (a) GDPR. The purpose of data processing in the context of newsletter subscriptions is to inform newsletter subscribers about products, tourism-related offers, and services of Stuttgart-Marketing GmbH. The newsletter is mailed at irregular intervals.
If you sign up for the free newsletter, we will need your e-mail address as mandatory information. Any other personal data (title, first name, surname, company, country, newsletter selection) is provided on a voluntary basis and we will only use it to address you personally and offer you the newsletter in your language where possible. The specification of your company only serves us for information purposes.
After sending the registration form you will receive an e-mail with a confirmation link. By clicking on this link you will be registered for the newsletter. This will be indicated by redirecting you to a confirmation page. By confirming your registration, you agree to the processing of your e-mail address and any optionally provided data as described.
You can revoke your consent to the  newsletter subscription at any time with effect for the future by clicking on the corresponding unsubscribe link in one of the newsletters sent to you or by writing a message to Stuttgart-Marketing GmbH.

6.2 Recipients/categories of recipients:
Stuttgart-Marketing GmbH
Rotebühlplatz 25
70178 Stuttgart
info@stuttgart-tourist.de
If external processors are commissioned to send newsletters, the obligations under Art. 28 GDPR shall be imposed on them by way of a contract and they shall be monitored accordingly to ensure that suitable technical and organisational security measures are in place.

6.3 Period of storage/ criteria used to determine period of storage:
If you revoke your consent to receiving a newsletter, your e-mail address shall be blocked immediately. It will be deleted once you have unsubscribed from all newsletters and have not requested any further newsletters for two years, or if you request immediate deletion .


7. Social plug-ins
Our website contains so-called hyperlinks to websites of other providers (Facebook, Twitter, YouTube, Instagram, Pinterest, Cityblogger). Activating these links takes you directly from our website to the websites of these providers. You can tell when this happens by the change of URL, among other things (in the address bar of your browser).

We can assume no responsibility for the handling of your data by these providers on such external websites, since we are unable to control how these providers handle your personal data. For information on this, please consult the websites of the respective providers directly.


8. Data processing for contract management
8.1. Purpose of data processing / legal basis

We offer you the option of opening a personal customer account with us. In the password-protected area of your customer account you can conveniently manage your purchases and store your data for future purchases. Fields marked as required (*) that contain personal data, will only be used for the execution and processing of your order. When registering / ordering for the first time, you must specify your name, address, phone number, and e-mail address, as well as your payment details. This data will be used both for invoicing and for the automatic pre-completion function for future purchases.
Any further processing of your customer account data or created shopping lists will not take place without your express, separately declared consent. The legal basis for data processing in the context of your use of the Kochzauber customer account and favourites list is Art. 6 para. (1) lit. (f) GDPR. The legitimate interest in this case is the interest in enabling the customer to manage purchases and data flexibly and conveniently.  

8.2. Recipients/categories of recipients:
In order to process payments, we pass on the data required for this purpose to the credit institution commissioned with payment. In our online shop this can be PayPal.
For payment processing of the concluded purchase contracts PayPal requires specific information such as your name and address. As a rule, the transmitted buyer data corresponds to the data that was collected from you in the ordering process.
The data is transmitted by the payment service providers to credit agencies in order to obtain credit information for an assessment of the liability risk. You can find more information here:
http://www.paypal.de/agb
You can also consult the privacy policy of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg directly on the following link:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

8.3. Period of storage
You can have your customer account - and hence also your stored personal data - deleted by Stuttgart-Marketing GmbH on request. The personal data required for the performance of contracts due to statutory storage periods shall not be affected by a deletion.

9. Use of cookies and web beacons
When you visit the Stuttgart-Marketing GmbH web pages, your browser automatically sends us certain Internet-related information (such as the Internet protocol or IP address of the computer you are using). Where appropriate, Stuttgart-Marketing GmbH web pages also use such so-called “cookies” and “web beacons” to track how visitors interact with the pages so that your visit can be made more user-friendly. Cookies and web beacons are deleted at the latest after such a statistical analysis.
Cookies are small text files that Internet sites often store on the hard drive of the visitors’ computers. A cookie contains a unique code that identifies your computer the next time a user of your computer visits a web page. Web beacons are Internet tools that help us determine, for example, whether a web page has been accessed. The Stuttgart-Marketing GmbH web pages use cookies and web beacons to enable our visitors to use our Internet presence in a user-friendly manner and to better understand how the Stuttgart-Marketing GmbH web pages are used. For example, cookies and web beacons can show whether you have accessed the Stuttgart-Marketing GmbH web pages before or are a new visitor.
Cookies and web beacons on the Stuttgart-Marketing GmbH web pages cannot be used to start programs on your computer or to transmit viruses. They are uniquely assigned to you, can only be read by an Internet server in the domain that sent you the cookie or web beacon, and are used solely to control/identify the connection during repeat visits to the homepage. The Stuttgart-Marketing GmbH web pages do not merge your personal data with the cookie or web beacon assigned to you. Non-aggregated data contained in cookies or web beacons will not be sold or passed on to third parties by the Stuttgart-Marketing GmbH companies. You can choose to accept or reject cookies or web beacons. Most Internet browsers automatically accept cookies, but you can usually adjust your browser settings to reject cookies and web beacons. If you choose to do so, you may not be able to use all the services and functions of the Stuttgart-Marketing GmbH web pages. There is a “Help” section on the toolbar of most browsers that tells you how to set your browser to notify you when you receive a new cookie, and how to delete cookies. We must point out, however, that you may not be able to make use of the full functionality of the Stuttgart-Marketing GmbH web pages without cookies.


9.1 Usage data about your visit to our web pages
9.1.1 Purpose of data processing and legal basis
Data collected when you use our web pages (these are: the page from which the file was requested, the name of the file, the date and time of the query, the amount of data transferred, the access status such as “file transferred”, “file not found”, etc., a description of the type of web browser used and an anonymised IP address - truncated by the last three digits by the Google Analytics program) is used by us for user guidance, for statistical analysis, to adapt our web pages to your needs and to ward off any irregular use of our Internet presence. For this purpose, we use temporary and permanent cookies to control your connection with our web pages during the session. In this context none of your personal data will be stored or otherwise processed. The cookie only enables us to identify you as a singular - but unknown - user during your visit to the site.
When creating user profiles, Stuttgart-Marketing GmbH uses pseudonyms. The user profiles are not associated with the data of the bearer of the pseudonym. In accordance with DIRECTIVE 2002/58/EC, you have the right to object to the creation of user profiles. You can exercise this right by sending an e-mail to Stuttgart-Marketing GmbH, info@stuttgart-tourist.de. When creating user profiles, the Stuttgart-Marketing GmbH companies follow the strictest applicable security standards.

9.1.2 Recipients/categories of recipients:
Cookies stored in your system for these purposes are not accessed.

9.1.3 Period of storage/ criteria used to determine period of storage:
We do not store usage profiles via Google Analytics.

9.2 Web tracking using Google Analytics
9.2.1 Purpose of data processing/ legal basis:
We create pseudonymous user profiles with the help of Google Analytics in order to make our website meet your requirements. Google Analytics uses so-called “cookies”, which are text files stored on your computer that enable an analysis of how you use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, as we have activated IP anonymisation on this website, Google will truncate your IP address within member states of the European Union or in other states which are party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and only truncated there. Google will use this information for the purpose of analysing your use of the website for us, compiling reports on website activity and providing us with other services relating to website usage and Internet usage.
You can object to the creation of pseudonymous usage profiles at any time. Several options are available to you for this:
One option for objecting to web analytics by Google Analytics is to set an opt-out cookie that instructs Google not to store or use your data for web analytics purposes. Please note that with this solution, web analytics will only cease to be performed for as long as the opt-out cookie is stored by the browser. If you would like to set the opt-out cookie now, please click here.
You can also disable the storage of cookies used for creating profiles by selecting the appropriate settings in your browser software.
Depending on the browser you use, you have the option to install a browser plug-in that disables tracking. To do so, please click here and install the browser plug-in available there.
The legal basis for data processing is section 15 para. (3) of the German Telemedia Act (Telemediengesetz - TMG).

9.2.2 Recipients/categories of recipients:
Your data collected here will only be processed by companies of Stuttgart-Marketing GmbH and the service provider Google commissioned by us.

9.2.3 Period of storage/ criteria used to determine period of storage:
We do not store personal usage profiles via Google Analytics.

10. Encryption
We take technical and organisational security measures to protect your data from unauthorised access as comprehensively as possible. In addition to securing the operating environment, we use encryption methods. The information you provide will be transmitted in encrypted form using an SSL (Secure Socket Layer) protocol and authenticated to prevent misuse of the data by third parties. You can tell that a page is secure if the status bar of your browser has a closed padlock icon and the address bar has “https” in the prefix.

11. Your data subject rights
The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her is being processed; where that is the case, he or she shall have a right of access to such personal data and to the information specified in Article 15 GDPR.
The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her and, where applicable, the right to have incomplete personal data completed (Article 16 GDPR).
The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay where one of the grounds specified in Article 17 GDPR applies, for example if the data is no longer necessary in relation to the purposes for which it was collected (right to erasure).
The data subject shall have the right to obtain from the controller restriction of processing if one of the requirements specified in Article 18 GDPR applies, e.g. where the data subject has objected to processing, for the duration of the controller's review.
The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her. The controller shall then no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims (Art. 21 GDPR).
Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data relating to him or her infringes the GDPR (Article 77 GDPR). The data subject may exercise this right with a supervisory authority in the Member State of his or her habitual residence, place of work or the place of the alleged infringement.
Please contact Stuttgart-Marketing GmbH in writing or by e-mail in the aforementioned cases, in the event of open questions or in the case of complaints, info@stuttgart-tourist.de

12. No obligation to provide personal data
Unless otherwise stated in the previous chapters, the provision of personal data is not required by law or contract or necessary for the conclusion of a contract. You are not obliged to provide personal data unless specified otherwise beforehand. Failure to provide your personal data may mean that we are unable to respond to your contact request or that business relations cannot be established.

13. Links to other websites
For your information we occasionally offer links to other websites. These websites are operated independently from us and are beyond our control. These websites may have their own privacy statements, which we strongly recommend you to read when you visit such a website. We shall assume no responsibility for the contents of these websites, for products or services that may be offered thereon, or for any other use of these sites. Stuttgart-Marketing GmbH reserves the right to delete links at any time. The placement of links does not constitute any approval, authorisation, support or business connection of Stuttgart-Marketing GmbH with the respective web pages or the products or services mentioned on them. If you access a website which is linked on these pages, you do so at your own risk.

14. Contact details of the data protection officer:
Dr. Christian Borchers
datenschutz süd GmbH
Wörthstraße 15
97082 Würzburg
Tel.: +49 931 30 49 76 0
Fax: +49 931 304 976 10
E-Mail: office@datenschutz-sued.de
Web: www.datenschutz-nord-gruppe.de